M1

M1: dealt record breaking $1.5m fine for the disruption of its 2G and 3G mobile phone services in Jan, which affected some 250,000 M1 customers. This represents 0.14% of M1’s last full year of operating revenue of $1.08b. For the industry, more compliance hurdles might loom. Following a review of the network resiliency for all three operators - SingTel Mobile, M1 and StarHub Mobile - IDA noted yesterday that while they generally met international standards, there was "room for improvement". It will implement a new audit framework to review network resiliency regularly, IDA added.